Q&A
Please teach the time of the check-in checkout.
the check-in is 3:00PM, the checkout is 10:00AM.
When we arrive earlier than the check-in time,ｃould you keep luggage?
Yes. I will keep it in the reception desk.
Our check-in from 3:00PM. Is it good?
If it is possible to report beforehand, it is possible.
Should I arrive at night by what time?
Please come by 7:00PM.
Please contact the hotel when slowing.
What time is the closing time?
It is 11:00PM.
The streetlight etc. disappear and one's feet darkens.
The door is opened if it hopes.
Is there a parking lot?
Most becomes walking sightseeing in Miyajima.
Please use the parking lot at the Miyajimaguchi.
The charge is 1,000 yen a day. It is 2,000 yen for two days.
(Excluding the New Year. )
I am physically handicapped. Is it barrier-free?
I am sorry.
Here is not barrier-free.Please let me help as much as possible.
Is there Internet?
Computer for visitors does not comprise.
We do not build LAN in the Internet, for visitors.
Please teach the cancel charge.
It is based on the staying stipulation.
There is a cancellation charge three days ago.
Cancellation fee none four days ago.
Please inquire in detail.
Can the room charge be paid with the credit card?
VISA, JCB, American Exress, Diners Club, UC, DC, NICOS, Million Card can be used.
Moreover, it is possible to pay even by the debit card.
Can the room charge be paid by the travel ticket and the gift certificate?
I am sorry. The travel ticket and the gift certificate cannot be used.
Is there a group reduction?
There is a group reduction. Please inquire in detail.
Could you send the takkyubin (home delivery service)?
We will take care of in the stall.
We will be preparing the corrugated cardboard etc.
Could you send the fax?
I will send it. Please tell to the reception desk.
I want to present the accommodation coupon. Could you arrange?
It corresponds. It is a prepayment.
It is an anniversary. Could you prepare the cake and the bouquet?
It is prepared by another charge.
Please contact me at the reservation.
From 3,000 yen of the cake and the bouquet
There is a dish that cannot be eaten.
Is it possible to change the menu?
Say it when you reserve it.
We will change to other materials and dishes.
What is the dish that the child eats?
The grade-schooler prepares a dish that is less than the adult.
Infant's child becomes a child plate.
Though it is thought that it was a name 'Kamefuku ' before. Did you change?
This pavilion changed the name to 2004(2004) age.
Can the pet go?
I am sorry, please refrain from a pet staying.
There is child, but is not meal at restaurant annoying?
If it is uneasy
We will recommend the meal plan in the room.
I think that it can eat by the pace where the child exists slowly because it is only a family.
Can I step into a bath though I am a pregnant woman?
Here is not a hot spring.
The hot water doesn't have the problem.
Is there a convenience store near the hotel?
In Miyajima, there is no convenience store.
It is at the Miyajimaguthi. Until the evening,I guide the nearby shop.
Is there an ATM (automatic teller machine) near the hotel?
There is a post office at about five minutes on foot from the hotel. It is possible to use it until 9:00AM-5:30PM (Saturday, Sunday, and holiday are 5:00PM). Moreover, there is Bank of Hiroshima in front of the pier.
